Are you a professional manufacturer?
Yes, we operate our own manufacturing facility with over 15 years of R&D and production experience, strictly adhering to ISO quality management systems since 2007.
Can I request a sample order for the UFO LED High Bay Light?
Yes, sample orders are welcomed to test and verify quality. Mixed samples are also acceptable for evaluation.
What is the standard lead time for production?
Lead time is typically 5-7 days for sample orders and 15-25 days for mass production orders, depending on the specific order quantity.
What shipping methods are available for finished products?
We offer flexible shipping options including Sea freight, Air freight, and Express couriers such as DHL, UPS, Fedex, and TNT.
Is OEM service available for custom branding?
We provide comprehensive OEM services, including custom logo printing on the High Bay lights and tailored label or color box design according to your specific requirements.
What is the warranty policy and how are defectives handled?
We offer a 5-year warranty. Our products are manufactured under strict quality control with a defect rate below 0.2%. If a defect occurs within the warranty period, we will ship replacement lights upon verification of the issue.
Rhynox Lighting
