Warranty Policy:
1. The product is guaranteed for 3 years from the date of purchase.
2. For quality issues of the product itself (such as circuit faults, premature aging of the light source, etc.), free repair or replacement services are provided.
3. During the warranty period, if the same fault persists after two repairs, a product of the same model can be replaced free of charge.
4. Disclaimer: Damage caused by improper use, force majeure, or unauthorized repairs is not covered.
Established in 2005, our group is a professional designer and manufacturer specializing in road lighting, road traffic safety facilities, intelligent security, and solar energy systems. With more than 300 employees and covering an area of 75,000 square metres, we serve 500+ global partners, providing one-stop professional lighting solutions for 200 countries.
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Frequently Asked Questions
Are you a factory or a trading company?
We are a large-scale professional factory in China with high production capacity for solar products, including solar street lights, power systems, and pump systems.
What is the warranty period for this solar light?
We offer a 3 to 5-year warranty for the entire system. We provide free replacements for quality defects caused by non-human reasons.
How long does the battery last on a full charge?
With a charging time of approximately 6 hours, the system can provide up to 12 hours of illumination. It is designed to work for up to 12 cloudy or rainy days.
What kind of sensors are included in the product?
The light features a triple control system: Remote Control, Light Control (auto on/off), and Radar Sensing with a distance of 6-8 meters.
What are the shipping options and delivery times?
Samples are usually shipped via DHL, UPS, FedEx, or TNT and take 3-5 days to arrive. Airline and sea shipping are also available for bulk orders.
What is the IP rating and durability of the light?
The product has an IP65 rating, making it dust-tight and protected against water jets, suitable for various outdoor weather conditions.
Rhynox Lighting
