Frequently Asked Questions
Are you a manufacturer?
Yes, we have our own factory with over 20 years of R&D and manufacturing experience based on ISO quality management since 2003.
What certifications do your stadium lights have?
Our products are TUV, CB, CE, EMC, SAA, CCC, and RoHS approved. We also provide IP65/IP66/IP67, IK08-IK10, and LM79/LM80/IES reports.
Can I have our LOGO on the products and packages?
Yes, we provide comprehensive OEM services to our customers, including custom branding on products and packaging.
What is the warranty period for these LED lights?
We offer a 5-7 year warranty depending on the specific requirements and application of the project.
What is the typical lead time for an order?
Lead times are 3-7 days for samples and 10-20 days for mass production, depending on the total order quantity.
How do you handle faulty products under warranty?
Our defective rate is less than 0.1%. For any confirmed faulty units within the warranty period, we will send replacements with new orders or repair the batch depending on the situation.
Rhynox Lighting
